Shipping Policy
Preparation
Orders are prepared within 1–3 business days.
Delivery
Standard tracked delivery usually arrives within 7–15 business days of dispatch.
Shipping charges and free shipping
Orders of $79 USD or more ship free to addresses we currently deliver to. Orders under $79 are charged a flat shipping fee of $10 USD, shown at checkout before you pay. Free-shipping offers apply automatically when your order qualifies.
Warehouse and dispatch
Orders are prepared and dispatched from our fulfilment partner's warehouse in Guangdong Province, China. Delivery times are measured from the date of dispatch.
Tracking
You will receive a tracking number by email once your parcel has been dispatched.
Delivery concerns
- Damaged on arrival: please email photographs to [email protected] within 7 days.
- Tracking not updated for 10 business days: contact us and we will investigate.
Ravexolir is operated by Jiamusi City Chuangquan Trading Co., Ltd.
Company Name: Jiamusi City Chuangquan Trading Co., Ltd.
Address: Room 715, 7th Floor, Second Government Office Building, No. 15 Changan East Road, Yuanlin Community, Yongan Subdistrict, Qianjin District, Jiamusi City, Heilongjiang Province, China (Cluster Registration A0018)
Phone: +86 15707763338
Email: [email protected]